My thoughts on product strategy, leadership, AI's impact on product teams, and the craft of building things people actually want.
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A pro-bono side quest to help my local farm shop improve their e-commerce - customer discovery at the till, a new headless Shopify storefront, coaching a farmer into a content creator, and whether we actually hit our OKRs. A 3-part mini series.
Read Part 1 →
Customer discovery at the farm shop till, establishing OKRs with a farmer, and building a strategy to fix an aging Shopify setup.
Quick wins on the old site, building a new headless storefront with Claude Code in three sessions, and the P1 bugs that arrive free with every go-live.
Coaching a farmer into a content creator, 100 likes on day one, and measuring whether we actually hit our OKRs. Spoiler: some yes, some not yet.
Three proven frameworks to categorise your stakeholders and prioritise your time - plus a free interactive tool to map them with AI.
Why OKRs and roadmaps so often end up disconnected, and how to fix it with a proper cascade - plus two free tools to make the translation mechanical.
Why human currency is increasing in value as AI proliferates - judgement, authenticity, accountability, and the things that can't be automated.
What it actually means to be an AI Product Practitioner - new metrics, new trade-offs, and building user trust in probabilistic systems.
Reflecting on the MHHS delivery journey, the teamwork behind it, and what the shift means for UK energy suppliers.